top of page
FAQ
• Are your products suitable for sensitive skin?
Absolutely. Because we prioritize 99% organic, plant-based ingredients, our formulas are free from the harsh synthetic fragrances and parabens that often irritate the skin. However, we always recommend a small patch test first if you have specific allergies.
• What does "99% Organic" actually mean?
It means that the vast majority of our active ingredients are grown without synthetic pesticides or fertilizers. The remaining 1% consists of natural minerals or essential stabilizers that ensure your product stays safe and effective without the need for heavy preservatives.
• How should I store my products?
To preserve the potency of our ingredients, store your products in a cool, dry place away from direct sunlight.
• How do I recycle my Driftwood & Clover packaging?
We’ve made it easy. Our glass bottles and jars are fully recyclable. Simply rinse them out once finished. Our outer cardboard is FSC-certified and can go straight into your paper recycling. We are currently working on a solution for our pumps and sprays to reach that final 1%!
• When will my order arrive?
We pour our products in small batches to ensure freshness. Once you place an order, we typically ship within 1-2 business days. Standard UK delivery usually takes 3-5 days.
• Do you ship internationally?
Currently, we focus on delivering tranquility across the UK, but we hope to expand to our international friends very soon.
• What is your return policy?
We want you to love your ritual. If a product arrives damaged or isn't what you expected, please contact us within 14 days of receipt, and we will make it right.
bottom of page
.png)